Privacy Policy
RubenCastroMD.com and RC Arts, Inc. (“we,” “our,” or “us”) respect your privacy and are committed to protecting the personal information you choose to share with us. This policy outlines how we handle data collected via our website.
Information We Collect
We collect personal information that you voluntarily provide to us through our contact forms, including:
- Legal Full Name
- Direct Email Address
- Mobile Phone Number
- Clinical Inquiry & Message Content
How We Use Your Information
Your information is used strictly for administrative and clinical coordination:
- To facilitate specific inquiries or consultation requests.
- To provide clinical information regarding surgical procedures.
- To manage appointment scheduling and confirmations.
Mobile Communications & SMS
SMS messages related to appointment scheduling, follow-up care, and responses to patient inquiries are sent only after you provide explicit consent by selecting an unchecked SMS consent checkbox on our website forms. Message frequency varies. Message & data rates may apply. You may opt out at any time by replying STOP or request assistance by replying HELP. SMS consent is not a condition of medical services. SMS PRIVACY COMMITMENT: SMS consent is not shared with third parties for marketing purposes. We do not share, sell, or rent your SMS consent data or mobile phone numbers with third parties or affiliates for marketing or promotional purposes.
Sharing of Information
We do not sell, trade, or rent your personal identification information. We may utilize third-party service providers (such as secure medical hosting or encrypted communication platforms) to assist in our operations, provided those parties maintain strict confidentiality agreements.
Website Analytics
We use Vercel Analytics to understand how visitors interact with our website, including page views, referring pages, browser/device type, and approximate location data. This information is used in aggregate to improve site performance, usability, and content. Vercel processes this data on our behalf as a service provider.
Data Security
We adopt rigorous data collection and processing practices to protect against unauthorized access or disclosure. While we employ high-level security measures, please note that no transmission over the internet is 100% secure.
No Physician–Patient Relationship
Use of this website, or the submission of information via contact forms, does not constitute medical advice and does not establish a physician–patient relationship.
Contacting Us
If you have questions regarding this policy, please contact us via our secure contact portal on this website.